Frequently Asked Questions
What is the address of Riverbend Music Center?
Riverbend Music Center is located at 6295 Kellogg Avenue, Cincinnati, Ohio 45230, United States of America.
What are the parking options at Riverbend Music Center?
Parking is available on-site for a fee. Lots open several hours before events. Alternative options include nearby lots or ride-sharing services for convenience.
What items are prohibited at Riverbend Music Center?
Prohibited items include weapons, large bags, aerosols, outside alcohol, professional cameras, and lasers. All guests undergo metal-detector screening upon entry.
What items are allowed at Riverbend Music Center?
Allowed items include blankets, seat cushions, food, binoculars, strollers, rain jackets, small umbrellas, and non-aerosol sunscreen. Check event-specific rules.
Is re-entry permitted at Riverbend Music Center?
Re-entry is not permitted for any events at Riverbend Music Center and PNC Pavilion. Guests must remain inside once admitted.
What is the refund policy for tickets?
Refunds are issued only for cancelled events. No refunds or exchanges are available for other reasons, including weather-related issues.
Where is the box office located?
The box office is at the venue. It operates seasonally and offers in-person ticket purchases for select events. Check the website for hours.
Are there age restrictions for events?
Age restrictions vary by event. Some require adult accompaniment for minors. Verify details on the event page or contact the venue.
Can I bring food and drinks?
Outside food is permitted, but outside alcohol is prohibited. Non-alcoholic beverages in factory-sealed containers are allowed. Concessions are available on-site.
What types of seating are available?
Seating includes pavilion seats, lawn areas, and premium options. Lawn seating requires blankets or low-back chairs. All seats are assigned where applicable.
Is the venue accessible for individuals with disabilities?
Accessible seating and parking are available. Wheelchair escorts and assistive listening devices can be requested. Contact the venue in advance for accommodations.
What is the policy for inclement weather?
Events proceed rain or shine. Ponchos and small umbrellas are allowed. Refunds are not issued for weather unless the event is cancelled.
Is tailgating allowed in the parking lots?
Tailgating is permitted in designated areas with restrictions on open flames and excessive noise. Clean up is required after use.
What is the smoking policy at the venue?
Smoking, including e-cigarettes, is prohibited inside the venue. Designated smoking areas may be available outside the gates.
How do I handle lost and found items?
Report lost items to guest services during the event. After events, contact the venue at 513-232-6220 for inquiries regarding found items.
Are cameras and recording devices allowed?
Personal cameras without detachable lenses are permitted for most events. Professional equipment and recording are prohibited without prior approval.
What time do gates open for events?
Gates typically open 90 minutes before showtime, but this varies by event. Check the specific event page for accurate timings.
Is public transportation available to the venue?
Public bus services operate nearby. Ride-sharing drop-off points are designated. No direct venue shuttle is provided.
Can I bring my pet to an event?
Pets are not allowed, except for certified service animals. Documentation may be required upon entry.
What health and safety measures are in place?
The venue follows current health guidelines, including potential mask requirements or vaccination checks per event. Metal-detector screenings are standard for all guests.